FREE DELIVERY IRELAND & THE UK OVER €90 / £75

*We are closed for the Christmas Holidays from Thursday 23rd December 5.30pm & will be open again on Monday 3rd January.*

Hassel & Brexit Free Shopping - You will not experience any extra charges / tariffs /taxes or major delays any orders due to Brexit. Our Standard Delivery is 3-10 working days

Covid-19 Update – During this time we would ask our customers to please bear with us, our delivery times may be slightly extended.

Lighting stock levels fluctuate, all products on our website are subject to availability.

Standard Free Delivery - 3-10 working days (sometimes may take slightly longer) please bear in mind our working hours are Monday to Friday 9.00am to 5.30pm.

Express Delivery Charge - 1-5 working days (not including the day you order) **if multiple brands are ordered we will contact you regarding the logistics of express delivery as they may come in different packages. Some brands are not eligible for express delivery (David Hunt Lighting, Light Shade Studio and Firstlight)

Please do not book an electrician, if you require the goods in a set time frame call us to get a better indication for the delivery.

We do not have a showroom or a shop location, we stock a limited number of products proportionate to that on available on our website.

 All Return Requests should be emailed 

We are extending our returns period from 14 days to 30 days due to Covid-19 as we understand people may need to isolate and it can be hard to get an electrician. Please inform us if there is a delay on installation. Otherwise, your return may not be accepted outside the timeframe.

Unsuitable goods (even if you change your mind) can be returned within the 14 -30 days for a refund. Any delivery charges cannot be refunded - this is a non-refundable service. Please see our return options below; to arrange either return option we must be notified by email, returns will not be processed without the correct documentation.

Please email us on info@trinitylighting.ie to arrange your return. 

 

Option One – We Arrange Collection for Ireland & UK customers only

This cost is deducted from your refund normally around £10-£15 within Ireland or Britain.

If you would like us to arrange the collection, please verify the collection address & the date that suits.

 

Option Two – Customer Arranges Return

The customer takes full responsibility to ship unwanted goods back to us safely and undamaged for a full refund.

 

Our return address is:

Trinity Lighting

Unit 10 Greenbank Business Centre

Newry

Co. Down

BT34 2QX


Returns will only be accepted if the item is unused, undamaged, unwired and in a re-sellable condition in the original, unmarked packaging.

If items arrive back to us broken or damaged your full refund will not be guaranteed.

This excludes bespoke or personalised items such as David Hunt Lighting and Light Shade Studio

Trinity Lighting cannot be liable for any electricians costs due to pre-booked electricians, please check your goods fully prior to booking an installer.

Damages & Faulty Items Policy

All breakages must be reported within the first 1-3 days upon delivery.

In the unlikely case of damages or faults, please contact us directly at sales@trinitylighting.ie with pictures of the item(s) and  details.

If the item is faulty we will need to be contacted via email with a full description of what is wrong, this will speed up the process of getting the replacement fitting sent out to you.

Cost of delivery is a non refundable service fee. 

Broken glasses or missing components do not class as faulty and replacement parts / glass can be sent.

Delivery Informaton

 Please Allow 3-10 working days for delivery time (Our warehouse team are working on skeleton staff)

Cost of Delivery to Northern Ireland £8

Cost of Delivery to Ireland £10 or €12

**All delivery charges are non refundable**

 These Charges apply if the total order is not over the €90. Please Allow 3-10 working days for delivery time

(Our warehouse team are working on skeleton staff)

Cost of Delivery to England, Scotland and Wales is £10 (excluding Scottish Highlands & Islands).

 All orders will be processed as normal, delivery times can vary depending on location, from despatch delvery can take up to 7 working days.

Zone 1                                 Allow 3/4Days extra for delivery                                £30

Belgium, France, Germany, Luxembourg, Netherlands **Prices may vary**

Free Delivery for orders over £500.

 

Zone 2                                 Allow 4/5Days extra for delivery                                £35

Austria, Czech Republic, Denmark, Poland, Switzerland  **Prices may vary**

Free Delivery for orders over £900.

 

Zone 3                                 Allow 6 Days extra for delivery                                   £38

Hungary, Lithuania, Slovakia, Slovenia **Prices may vary**

Free Delivery for orders over £900.

 

Zone 4                                  Allow 6/7Days extra for delivery                                £45

Estoia, Italy, Latvia, Spain, Sweden **Prices may vary**

Free Delivery for orders over £900. 

 

Zone 5                                 Allow 6 Days extra for delivery                                   £50

Portugal, Bosnia-Herzgonvia, Croatia, Finland, Liechtenstein, Norway, Serbia & Montenegro **Prices may vary**

Free Delivery for orders over £1000.

 

Zone 6                                  Allow 7/8Days extra for delivery                                £150

Bulgaria, Iceland, Romaina, Greece **Prices may vary**

Free Delivery for orders over £1500.

 

Other Parts Europe                 Allow 5/7 Days extra for delivery                             £320

Malta, Tunisa, Cyprus, Turkey

**Charges may increase depending on size / weight of order.** 

* Order Processing can take longer than 7 days if it is a bespoke item or made to order*

 

These Charges apply if the total order is not over the £150. Please Allow 3-10 working days for delivery time

Cost of Delivery to Scotland Islands is £50.

 

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